Terms of Service

Welcome to Homalit AU. By using our website or placing an order, you agree to the following Terms of Service.

Our Store

We operate a cross-border ecommerce website based in China, focused on fast service, quality products, and a reliable shopping experience for customers across Australia, with orders dispatched from our Australian warehouse.

Orders

When you place an order, you agree to provide accurate contact, billing, and shipping information. We may contact you if we need to confirm order details before dispatch.

Pricing and Availability

Prices, promotions, product information, and availability may change without notice. If an item becomes unavailable after purchase, we will contact you to arrange a suitable solution.

Shipping

We process and dispatch orders from our Australian warehouse. Free delivery is available across Australia, excluding the Northern Territory and Tasmania. Delivery timeframes may vary depending on destination, carrier performance, and external conditions.

Returns and Refunds

All products are covered by our 30-day no-reason refund policy. Please refer to our Refund and Returns Policy for details.

Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorised access, or use the website for unlawful purposes.

Limitation

To the extent permitted by law, Homalit AU is not responsible for indirect losses arising from the use of our website, products, or services. This does not limit any rights you may have under Australian Consumer Law.